FREQENTLY ASKED QUESTIONS
Does elemental fit meals use organic products?
we source organic whenever possible, but we are not 100% organic.
HOW LONG WILL MY MEALS STAY GOOD IN THE FREEZER?
UPON RECEIVING, YOUR MEALS WILL BE FROZEN. PLACE THEM IN YOUR FREEZER IMMEDIATELY. THE MEALS WILL STAY GOOD IN THE FREEZER FOR 3 MONTHS. * DO NOT THAW AND REFREEZE YOUR MEALS, THIS WILL DAMAGE THE QUALITY OF THE MEALS.
how long will my meals stay fresh in the refrigerator once they are thawed?
All of our meals are prepared fresh and then frozen the same day. once thawed, they will stay fresh for 5 days in the refrigerator.
are the containers oven safe?
All of our containers are microwave and dishwasher safe, as well as bpa free. the containers are not oven safe.
how long do i reheat my frozen meals in the microwave?
heating does vary by different make/models of microwaves, but typically we suggest heating 3-4 minutes from frozen.
how long do i reheat completely thawed meals in the microwave?
heating does vary by different make/models of microwaves, but we typically suggest 2-3 minutes, depending on how hot you like your food.
can i reheat my meals in the oven or on the stovetop?
yes!
- only reheat completely thawed meals in oven or stovetop.
- remove from container, the containers are not oven safe!
- preheat oven to 350, heat meal for 10-15 minutes.
- stovetop, heat 3-5 minutes on medium heat.
do you deliver in my area?
we deliver locally in South Orange County. We also ship throughout the west coast and as far East as New Mexico. Orders that require shipping, will be sent UPS, and the client pays for shipping. If you are looking for shipping outside those areas, please contact nicci@elementalfitmeals.com
What do i do with my reusable bag and ice packs?
please leave your bag outside where the delivery driver can access it. if you are on a subscription based plan and you do not return the bags & ice packs before your subscription ends, there will be a fee of $20 per bag & ice pack set